N100 Responsible Gambling — Play Mindfully and Safely

N100 recognises that online gambling can be an enjoyable form of entertainment when done responsibly and within controlled limits. We are committed to providing a safe environment that supports the wellbeing of our Malaysian users.

Our core principle is straightforward: gambling should remain a form of entertainment, not a way to solve financial or emotional problems. n100 does not condone excessive gambling and always puts the mental and physical wellbeing of our users above profit.

We provide a range of tools and resources within the platform to help users maintain control over their gambling habits. Users who need support should never feel alone — we are always here to help.

Self-awareness is the first step to maintaining healthy play. Here are some warning signs to take seriously:

• Feeling anxious or restless when not gambling, or constantly thinking about gambling throughout the day.
• Spending more than you can afford, including dipping into money set aside for essentials such as rent, food, or bills.
• Attempting to recover losses by placing larger bets — this habit is known as "chasing losses" and can lead to more serious problems.
• Hiding gambling activity or the amount spent from family members or close friends.
• Neglecting work, family, or social responsibilities due to excessive time spent gambling.
• Borrowing money or selling assets to fund your play.

If you recognise any of the signs above in yourself or someone you care about, please take action immediately. Acknowledging a problem is a sign of strength, not weakness.

Healthy play starts with good planning. Before beginning a session, we recommend setting clear limits and sticking to them firmly:

• Daily or weekly budget limit: Decide on a maximum amount in MYR (RM) that you are comfortable spending on entertainment over a given period, and do not exceed it under any circumstances.
• Play time limit: Set a timer on your phone or device. When the time is up, end your session — even if you're on a winning streak.
• Avoid gambling when emotionally unstable: Avoid making betting decisions when you are angry, upset, stressed, or under the influence of alcohol. The best decisions are made with a clear head.
• Treat losses as the cost of entertainment: Money spent on gambling should be treated like the cost of a cinema ticket — money you accept upfront may not come back.
• Take regular breaks during each session. Step away, move around, and reconnect with the real world before continuing.

N100 offers several self-control options that users can activate at any time through their account or by contacting our support team:

• Deposit limit: You can set daily, weekly, or monthly deposit limits on your account. Once a limit is in place, our system will automatically block any deposit that exceeds that amount.
• Cool-off period: If you feel you need a break from the platform, you can request a temporary cooling-off period. During this time, you will be unable to log in or carry out any transactions.
• Self-exclusion: For users who wish to take a longer break, the self-exclusion option allows your account to be temporarily or permanently closed upon request. Contact our support team at [email protected] to apply.
• All self-control requests will be processed promptly and kept strictly confidential by the n100 team.

N100 takes the protection of children and young people very seriously. Our platform is strictly for individuals aged 18 and above, and we have implemented the following measures to prevent underage access:

• The registration process requires age verification and valid identification. Any account found to have been registered by a minor will be closed immediately.
• Parents and guardians are encouraged to install parental control software on shared devices to prevent children from accessing gambling websites.
• Never share your n100 account login details with children or minors.
• If you suspect someone under the age of 18 is using this platform, please report it to us immediately at [email protected].

Maintaining a healthy balance between entertainment and daily responsibilities is the key to sustainable play. n100 encourages all users to:

• Prioritise health, family, work, and social relationships above any online entertainment activity.
• Only gamble with disposable income that is not needed for daily essentials.
• Share your gaming habits with someone you trust — transparency helps keep you accountable.

If you or someone you know is struggling with a gambling problem, please don't hesitate to seek professional help. Many people have successfully recovered with the right support. Resources available in Malaysia include mental health counselling hotlines and local community welfare services.

For any questions about responsible gaming or to use our self-control tools, contact the n100 team at [email protected] or visit our FAQ page us.